Alaska temporarily removes Iberia award redemptions

Editor’s note: This post has been updated with more information from Alaska Airlines. Alaska Airlines Mileage Plan has temporarily removed the ability to book Iberia award tickets, per a change on the airline’s award chart page. According to the airline’s website, Iberia bookings were removed “due to a high rate of booking failures,” and the airline is “working with Iberia…

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Sneak peek: Inside the new Kansas City Airport terminal, opening in just 5 months

Airport construction is notorious for being delayed and way over budget. Yet, the Kansas City Aviation Department is well on its way to pulling off a big feat in the aviation world — one that many locals in the surrounding community never thought would happen. The airport authorities are building a brand-new terminal at Kansas City International Airport (MCI)…

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These are America’s best airports, according to JD Power’s 2022 rankings

Flying to Minneapolis? Tampa? Indianapolis? If so, then you’re in luck — airports in these cities ranked the highest for customer satisfaction. Minneapolis-St. Paul International Airport (MSP), Tampa International Airport (TPA) and Indianapolis International Airport (IND) received the highest ratings for customer satisfaction in their respective categories, according to market research firm J.D. Power. Want more airline-specific news? Sign up…

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This feels familiar: A review of Norse Atlantic Premium on the 787 from London to New York

Remember low-cost carrier Norwegian Air’s long-haul services across the Atlantic before the pandemic? I was a huge fan of the ability to book affordable, one-way flights between Europe and the United States on new Boeing 787 Dreamliners with a choice of economy or premium economy. In my first year at TPG in 2019, I flew numerous Norwegian flights between…

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For the rich and famous, no request is impossible thanks to highly trained luxury hotel concierges

If your hotel concierge sports golden crossed keys on their lapels, you know they are the best of the best. The pins are the symbol of Les Clefs d’Or, or The Golden Keys, a highly exclusive professional association of hotel concierges that represent the elite of the profession. “Is there ever a strange request? Not in our world,” says…

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