Steps to take if you think an airline has damaged your luggage
I am a bit embarrassed to admit that I didn’t transition to using a hard-shell suitcase until I purchased my first suitcase from Away (The Carry-On) in 2021. Until then, I had long used the same soft-shell, black-and-gray carry-on bag that I inherited from the luggage closet in my parent’s basement many years prior. I love my Away suitcase…











