RateGain Travel Technologies Limited (RateGain), a global provider of AI-powered SaaS solutions for the travel and hospitality industry, today announced the rollout of UNO VIVA, the first CRS-integrated AI voice agent built for hotels.
UNO VIVA is built on UNO, RateGain’s AI-powered hotel commerce platform, and is designed to streamline and optimize the voice reservation journey for hotels. After its release in Asia last April, UNO VIVA is now expanding across Europe, offering a scalable solution that can be deployed independently or alongside CRS/PMS systems to handle reservation-related calls with speed, intelligence, and consistency.